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Our Failure To Understand Ferguson: A Cognitive Explanation
…y. We would have to buy new, full-price tickets to Iran. On the phone with JetBlue’s customer service line that night, my righteous fury dissipated quickly. Could JetBlue really be to blame for bad weather, or a mechanical problem, or whatever system error had made our flight impossible? Don’t I benefit regularly from this massive travel infrastructure that, like Lady Justice, doles its punishments out blindly? I accepted $100 in travel vouchers f…
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