…oncern. No, Mr. Smisek, this message is not the grievance of a disgruntled customer. It is a witness to an abomination. It is a plea for spiritual recompense. In the video message that was played before my last United Airlines flight, you expressed your desire to greet each and every passenger; you invited us to sit back, relax, and enjoy the flight. If I could greet you now, I would want to know: were you unaware of the monstrosity that was about…
…. The common claim that hell has been on the outs in America since at least 1800 is simply untrue. If anything, 1800 represented a turning point in the other direction. The idea of universal salvation had appealed to both elites like Chauncy and common folk in the late-1700s. The promise that all humans would eventually be saved represented an extreme backlash against the dominant Calvinist notion that God chose only some for heaven. Universal sal…
…n’t have clear boundaries. Is it fair to say that one of the benefits of a customer service department is that it takes advantage of our psychological dispositions, preventing us from anthropomorphizing JetBlue as a single entity? All of a sudden we’re engaging with a particular person who seems distant from the event that has us calling in the first place? I think that’s an interesting idea. I think it depends entirely on how this person responds…
…Cake — Caroline Mala Corbin (@CarolineMCorbin) January 21, 2015 But if the customer tells the baker they want the (undecorated) cake for religious reasons or a religious event, like the hypothetical Church prayer group in my example above, I’m not sure that the fact that the baker has a political objection to the customer’s religious beliefs means that refusing to bake the cake isn’t arguably religious discrimination. There’s an ongoing question i…
By Randall Balmer, Anthea Butler, Evan Derkacz, Jeff Sharlet, and Diane Winston
…ng an imperial vision of American power that imposes its hybrid-version of American democracy/American gods around the world through support of dictators considered “men of God” (Haiti’s Papa Doc Duvalier, for whom Family members arranged congressional support, Efrain Rios Montt, the Guatemalan killer championed by Pat Robertson, etc.). That, sadly, is the link between the killer bunny and its ostensible victim, fundamentalism and the establishmen…
…s a willingness to frame spiritual practice or ethical action as a kind of service. This service can be purchased.” There are key differences, though, between MNDFL and Unplug. Rinzler was born into the Shambhala world and taught meditation for 15 years; Yalof Schwartz decided to open Unplug before she began studying meditation at all. And MNDFL is more open about its spiritual dimensions, even if it describes itself as non-religious. Rinzler, unl…
…unishments out blindly? I accepted $100 in travel vouchers from a friendly customer service agent and apologized for inconveniencing her. “It’s no one’s fault,” I told Emmie. JetBlue wasn’t the kind of thing that we could call a “motherfucker.” It was incapable of the act—too abstract to be blamed or cursed. Recent findings in cognitive psychology indicate that we blame at an individual level, using mental systems adapted for life in small groups….
…ged that a bakery could not refuse to supply premade goods on account of a customer’s sexual orientation, since any artistry involved in the creation of such goods would have taken place well before a customer appeared. But she struggled to articulate why her argument that Phillips’s cake-making is a protected form of expression would not also apply to other service professionals. If “the artist speaks” through his cake, as Waggoner said to Justic…
A few years back, Chris Rock dropped a nice spoken word ditty called No Sex in the Champagne Room. I am 100% sure Father David Dueppen, a priest in Miami, Florida, has never heard it. Why? Because not only did he spend $1800 dollars in the champagne room of a club called Porky’s, but he also had a sexual relationship with the stripper he spent the money on, Beatrice Hernandez. And if that weren’t fascinating enough, she claims that he promised he…
…a black-only meeting to discuss racism (in collaboration with the African-American principal of the school), particular identities were marked as not-invited—namely, white, Asian, Latino, and other non-black students at the high school. Many cultural progressives supported the meeting, claiming that power issues in the broader culture and the long history of oppression of African Americans justified creating this protected space. There is a paral…
