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Our Failure To Understand Ferguson: A Cognitive Explanation

By Andrew Aghapour

…ions were familiar to me—I’d been asking them about Ferguson lawmakers and JetBlue customer service representatives. “Institutions have power,” Malle continued. “They have an enormous influence, they can withhold goods or they can confer goods — and in your case, Jet Blue withheld the goods of you actually being able to take your flight. Now, we’d like to respond to these agents the same way we respond when individuals do things to us, and we use…

An Open Letter to CEO Jeff Smisek On United Airlines’ Blasphemous Safety Video

By Austin Dacey

…oncern. No, Mr. Smisek, this message is not the grievance of a disgruntled customer. It is a witness to an abomination. It is a plea for spiritual recompense. In the video message that was played before my last United Airlines flight, you expressed your desire to greet each and every passenger; you invited us to sit back, relax, and enjoy the flight. If I could greet you now, I would want to know: were you unaware of the monstrosity that was about…

Blame Series Bonus: Why We Want That Dish For Free, an Uncut Interview with Bertram Malle

By Andrew Aghapour

…n’t have clear boundaries. Is it fair to say that one of the benefits of a customer service department is that it takes advantage of our psychological dispositions, preventing us from anthropomorphizing JetBlue as a single entity? All of a sudden we’re engaging with a particular person who seems distant from the event that has us calling in the first place? I think that’s an interesting idea. I think it depends entirely on how this person responds…

Why the Hell Does Hell Still Matter?

By Kathryn Gin

…. The common claim that hell has been on the outs in America since at least 1800 is simply untrue. If anything, 1800 represented a turning point in the other direction. The idea of universal salvation had appealed to both elites like Chauncy and common folk in the late-1700s. The promise that all humans would eventually be saved represented an extreme backlash against the dominant Calvinist notion that God chose only some for heaven. Universal sal…

Amid Anticipation of Government Disclosure, ‘We Are Not Alone’ Follows Those Who Claim Alien Contact Through Meditation

By Joseph Laycock

…elligence (CSETI) and in 1991 Greer’s team reported their first successful contact with a UFO, which appeared in the sky and blinked its lights at them. CE5 has continued to grow over since. In April 2020, Greer was featured prominently in the documentary Close Encounters of the Fifth Kind: Contact has Begun, directed by DC’s friend Michael Mazzola. As DC recalls, the film was perfectly timed to coincide with Covid lockdown: It was the middle of C…

Is Refusal to Write Anti-Gay Cake Message a Violation of Religious Freedom?

By Kara Loewentheil

…Cake — Caroline Mala Corbin (@CarolineMCorbin) January 21, 2015 But if the customer tells the baker they want the (undecorated) cake for religious reasons or a religious event, like the hypothetical Church prayer group in my example above, I’m not sure that the fact that the baker has a political objection to the customer’s religious beliefs means that refusing to bake the cake isn’t arguably religious discrimination. There’s an ongoing question i…

What Masterpiece Cakeshop Oral Arguments Suggest About the Future of LGBT Discrimination

By Patrick Hornbeck

…ociety is clearly continuing to wrestle with an issue on which substantial numbers of Americans continue to differ, usually for religious reasons. Masterpiece Cakeshop gets at a number of disputed questions, but regardless of which way the justices rule, others will likely go unanswered. Beginning to thread this needle will likely be the task of Justice Kennedy, who did not tip his hand in today’s arguments about how he intends to reconcile his la…

Along Came a Spider: What the Pope Doesn’t See

By Anthea Butler

…y, as many of the dioceses in the United States become uninsurable and the number of Catholic churches dwindles. As membership shrinks, the number of ordinations decreases, and the coffers dry up, perhaps the Vatican and its leadership will be forced to look at its decrepit, hierarchical structure, and fix it. I doubt it, however. Like the spider who crawled across Pope Benedict’s robes this weekend in Prague, everyone except the Pope can see the…

Put Your Money Where Your Mind Is: A For-Profit Meditation Studio Opens in New York

By Michael Schulson

…s a willingness to frame spiritual practice or ethical action as a kind of service. This service can be purchased.” There are key differences, though, between MNDFL and Unplug. Rinzler was born into the Shambhala world and taught meditation for 15 years; Yalof Schwartz decided to open Unplug before she began studying meditation at all. And MNDFL is more open about its spiritual dimensions, even if it describes itself as non-religious. Rinzler, unl…

Mile-High Identity Politics: What We Can Learn From the Same-Sex Seating Controversy

By Eboo Patel

…on the tension caused when Orthodox Jewish men request same-sex seating on airlines for religious reasons generated over 3,000 reader responses. The scenario as described in the story generally unfolds something like this: the individual reaches his assigned seat and finds that the seat next to him is occupied by a woman. He shifts uncomfortably in the aisle until the flight attendant or an alert passenger recognizes what’s going on and asks the w…